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Frequently Asked Questions

Quick answers to common questions

  • How do I top up my game account?
    Select your game, choose a package, enter your game ID, select payment method, and complete the purchase. Your credits will be delivered instantly!
  • How long does delivery take?
    Most orders are delivered instantly within 1-5 minutes. In rare cases, it may take up to 24 hours. If you don't receive your order, contact support.
  • What payment methods do you accept?
    We accept Credit/Debit Cards, PayPal, Bank Transfer, and Cryptocurrency. All payments are processed securely.
  • Can I get a refund?
    Refunds are available if the order was not delivered or if there was an error. Contact support within 24 hours of purchase with your order details.
  • Is my payment information secure?
    Yes! We use industry-standard SSL encryption and never store your payment details. All transactions are processed through secure payment gateways.
  • How do I track my order?
    Log in to your account and go to "My Orders" to see all your order history and status. You'll also receive email notifications for order updates.

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